An unprecedented email developed in the age of digital communication, where email marketing is a standard method for businesses to engage with their clients, sending shockwaves across the internet.
A Reddit user recently shared the story of an email from a US-based corporation that stunned consumers and netizens. The post quickly gathered popularity, with numerous comments and many upvotes.
Reddit users pondered the meaning behind the strange mail and whether it was a poor marketing effort, an honest admission, or something completely different.
Customer Scandal Unveiled: The Controversial ‘Had To Scam You’ Email Sparks Outrage
Delusion MFG, a firm in the United States, has been accused of failing to fulfil clients’ requests online and then informing them that they had been “scammed” after several months.
Two Reddit users raised the issue on the social media platform, claiming that the corporation never delivered the things promised after payment and responded unprofessionally.
A Reddit user shared a screenshot of an email from Delusion MFG’s owner. The email stated that the company could not dispatch their order or provide a refund.
“I just wanted to thank you for placing an order with us and let you know that. Unfortunately, we cannot deliver your order or refund you,” the email said. In other words, we had no choice but to con you this time.”
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The Reddit user claimed in his post that he received this email after following up on an item that had yet to be shipped for several months. Jalan, another consumer, received an identical email.
He said it took months for the headgear maker to ship his customised beanie order. The company sent him blank beanies rather than the embroidered ones he had requested.
The corporation urged him to return the damaged merchandise and then ignored him.
Credit: Canva
The company’s owner stated in the email that Mr. Jalan had been duped. “The email we received next was hands down the most disrespectful/unprofessional thing I’ve ever seen,” the Reddit member stated.
Delusional MFG’s owner, Robert Idell, sent us an email that said, “This is Robert Idell, owner of Delusion MFG. Thank you for placing an order with us and letting you know that we cannot deliver or refund your transaction. In other words, we had no choice but to con you this time.”
What do you think about it? Do let us know in the comments.
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